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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By creating an account and using our platform, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any part of this Agreement, please leave our website immediately.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Not be a resident of any country or territory subject to international sanctions
  • Not be prohibited from using online gaming services under applicable laws

Minimum Age Requirement

You must be at least 18 years old to use our platform. If you are below this age, we reserve the right to terminate your account and deny access.

Geographic Restrictions

We may restrict or block access to users located in certain countries or territories due to regulatory requirements or local laws. We do not guarantee that all areas of our platform will be accessible from your location.

Account Registration Rules

To create an account, you must:

  • Provide accurate and complete personal information
  • Choose a unique username and password (and keep them confidential)
  • Verify your email address by clicking on the link we send

One-Account-Per-User Policy

You may only have one active account. We reserve the right to suspend or terminate accounts that violate this rule.

Identity Verification and KYC

We may request additional information from you, including documentation of identity and age, in order to verify your identity. This is done for responsible gaming purposes and anti-money laundering regulations.

Account Accuracy Obligations

You must ensure that all personal details provided are accurate and up-to-date.

Account Security Responsibilities

  • Keep your username and password confidential
  • Not share or disclose them with third parties

Login Credentials and Password Protection

Choose a secure combination of username and password, keep it secret and never give to anyone. You are responsible for maintaining account security, we can't help if someone logs in using that account.

Restricted Behaviour and Prohibited Activities

Engaging in any of the following activities may result in termination or suspension:

  • Cheating or attempting to manipulate gameplay
  • Multi-accounting (see above)
  • Impersonation or false representation
  • Harassing or threatening other users
  • Hacking, exploiting vulnerabilities, or using software cheats

Bonus and Promotion Rules

Bonuses are subject to the following conditions:

  • Some bonuses may not be available for cash withdrawal until specific wagering requirements have been met.
  • Wagering requirements must be fulfilled within specified time limits (otherwise bonus will expire).
  • Maximum withdrawals apply
  • Bonuses and promotions are only accessible to registered users.

Wagering and Gameplay Conditions

To ensure fair play, we may:

  • Set minimum or maximum bet amounts
  • Restrict specific games from certain countries or regions due to regulatory requirements

Bonus Abuse Prevention

We reserve the right to suspend or terminate any account that we determine is using bonuses in an abusive manner.

Deposits and Withdrawals (if supported by source material)

You may deposit funds via various methods, including:

  • Credit/Debit Cards
  • E-Wallets
  • Bank Transfers

Withdrawal requests must be verified before being processed. Our standard withdrawal policy includes processing times.

Verification Before Withdrawals

We reserve the right to request additional documentation from you in order to verify your identity and age for withdrawals.

Processing and Review Procedures

All transactions are reviewed thoroughly to ensure security, compliance with laws and fair play requirements.

Responsible Gaming Expectations

  • Keep track of time spent gaming
  • Don't chase losses or bet more than you can afford to lose

Self-Exclusion and Account Restrictions

If we have reason to believe that an account is being used for harmful purposes (including excessive spending), we may restrict access to the platform until further notice.

Game Fairness and RNG Systems

We rely on third-party tested random number generators (RNG) systems which ensure randomness in gameplay outcomes. We use these systems as a fair basis of fairness with online games, so our outcomes are truly randomized, just like traditional pokies at brick-and-mortar establishments

Technical Interuptions or Voided Gameplay

In the event of platform technical issues or unavoidable interruptions (including scheduled maintenance), we reserve the right to void gameplay.

Suspension or Closure of Accounts

Accounts may be suspended or closed if:

  • We have reason to believe that account usage breaches our terms
  • Account balance becomes inactive for an extended period

Intellectual Property and Platform Ownership

Our platform, content, design, graphics, software (including all source code), databases, trade secrets, intellectual property rights, processes and methods belong exclusively to Bundoora Pokies. You agree not to use or reproduce any elements without permission.

Limitation of Liability

In no event shall we be liable for consequential damages arising from our failure to comply with applicable laws or breach of these terms.

Modification of Terms

We may update these Terms at any time, and it is your responsibility to review them regularly. Continued access and use will indicate that you have reviewed the updated version.

Contact or Support Guidance

If you need assistance please contact support via live chat (available 24/7) or email address.